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Give your account teams a complete 360-degree view of every customer along with collaboration tools, workflows, and AI-driven insights, so they can more actively manage the health of every account. Leverage the power of a complete CRM built in the Cloud and designed for sales teams, service organizations, and businesses of any size.
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Whether with Pardot, Marketing Cloud or a powerful combination, make personalized connections with customers across web, email, social, mobile, all with AI-powered insights.Ĭonnect sales and operations to drive forecast accuracy, supplier management, and visibility across your entire supply chain. Power end-to-end customer engagement across every channel with the Salesforce unified marketing platform. Deliver friction-free service and warranty experiences that boost confidence in your products. Transform the online purchasing process. Tailor product mixes, pricing agreements, and contracts to customers’ specific needs. Boost first-time fix rates and transform the customer experience with smarter service.ĭrive more revenue through your channel partners and distributors. Give service agents and field technicians a 360-degree customer view and data on warranties and entitlements. And, when your business is ready for ecommerce, maximize growth by giving both B2C and B2B customers a great ecommerce experience.īuild deeper customer relationships and grow your business. Easily collaborate on sales, service, marketing, and quickly address service inquiries, close more deals, and open more opportunities to grow revenue. With Salesforce Lightning you gain real-time visibility into key sales and service activity, along with collaboration tools like Chatter, workflows, and AI-driving insights.
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Connect your entire business on a single platform.